Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing may be delayed by a few days. Customers will be notified if there is a significant delay.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Nigeria: 2–7 business days
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International (USA, Canada, Europe, etc.): 5–15 business days
Delivery delays can occasionally occur due to customs, logistics issues, or high demand periods.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information (if available).
Customs, Duties & Taxes (International Orders)
We are not responsible for any customs duties, taxes, or import fees applied to international orders. All charges imposed during or after shipping are the responsibility of the customer.
Lost or Delayed Packages
We are not responsible for packages lost or delayed due to incorrect shipping addresses or carrier issues. However, we will assist customers in resolving such issues where possible.
Contact Us
If you have any questions about shipping, please contact us at:
[Your support email]